We ship to the Peninsula, Balearic Islands, Canary Islands and International
Shipping Spain
Peninsula
Shipping costs: 4.25 Euros. FREE shipping on orders over 50 Euros
Estimated Delivery Time: 2 business days
Balearics
Shipping costs: 9.65 Euros. FREE shipping on orders over 75 Euros.
Estimated Delivery Time: 3 business days
Canary Islands
Shipping costs: 13.59 Euros. FREE shipping on orders over 99 Euros
Estimated Delivery Time: 4 business days
International Shipping
Portugal
Shipping costs: 7.25 Euros. FREE shipping on orders over 75 Euros
Estimated Delivery Time: 4 business days
France
Shipping costs: 18.84 Euros
Estimated Delivery Time: 6 working days
Germany
Shipping costs: 19.15 Euros
Estimated Delivery Time: 6 business days
Poland
Shipping costs: 21 Euros
Estimated Delivery Time: 6 business days
United Kingdom
Shipping costs: 25 Euros
Estimated Delivery Time: 10 working days
United Arab Emirates
Shipping costs: 74 Euros
Estimated Delivery Time: 10 working days
Rest of the world
Shipping costs: 100 Euros
Estimated Delivery Time: 15 business days
Simple Returns
Return policy
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is due to our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of delivering your package to the return sender; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the sender (5-10 business days), the time it takes for us to process your return once we receive it (3-5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply log in to your account, view the order using the "Complete Orders" link in the My Account menu, and click the Return Item(s) button. We will notify you by email of your refund once we have received and processed the returned item.
Always store the instruments inside their respective case or box, in a dry and clean place, for their conservation and to avoid damage from falling. If instruments get wet, dry with a clean, soft cloth.
Its manipulation by minor children is not recommended. Keep the instruments in a safe place. Special care is recommended in the use of patients with diabetes or other diseases with blood coagulation problems.
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